Calgary’s IT Partner — 30-Minute Response, Guaranteed
Managed IT and cybersecurity for growth-focused businesses — one partner, one monthly rate, everything covered.
Most IT providers show up after something breaks. PCe is already watching. We respond in under 30 minutes — guaranteed in your contract — monitor your systems around the clock, include cybersecurity in every plan, and assign you a dedicated IT manager who knows your business. No surprise bills. No tech-speak. No band-aid fixes.
This is IT support the way it should have always worked.
30 minutes with our team. A clear IT roadmap for your business. No obligation.
Sound Familiar?
We Solve the IT Problems That Are Slowing You Down
If any of these sound like your Calgary business, PCE Solutions was built for you.
Sound like your business? Let’s talk.
We Can Help — 855-423-3183Managed IT + Cybersecurity With Built-In Guarantees
Four Guarantees. One Partner.
Total Peace of Mind.
These aren’t marketing claims — they’re written into every contract. Click any guarantee to see exactly what it means for your business.
Guarantee 01
Under 30-Minute Response. Every Time.
Not a target. Not a goal. A written commitment in your contract — a real technician working your issue within 30 minutes.
Guarantee 02
24/7/365 Monitoring. Around the Clock.
Most problems never reach your team because we find and fix them first. Your systems are watched every minute of every day.
Guarantee 03
One Flat Monthly Rate. Zero Surprises.
Everything your business needs is covered — support, monitoring, security, and maintenance — for one number you can actually budget around.
Guarantee 04
Cybersecurity Included. Not an Add-On.
While other providers charge extra for security, PCe builds it into every engagement from day one — because IT without security isn’t IT.
Guarantee 01 — Response Time
When something breaks, you shouldn’t spend half your day waiting for help.
Most IT providers talk about fast response times. PCe puts it in writing. Every contract includes a guaranteed under-30-minute response — not an automated ticket confirmation, but a real technician who already knows your environment picking up your issue and working on it. Most problems are resolved remotely within the hour. When something requires physical presence, we dispatch on-site support without delay. The 30-minute guarantee isn’t a marketing claim — it’s a contractual commitment with consequences if we miss it.
< 30m
Guaranteed response time — written into every contract
Real tech
A technician who knows your environment — not a ticket queue
Remote + on-site
Most issues resolved within the hour — on-site dispatched when needed
Guarantee 02 — Always-On Monitoring
The best support call is the one that never has to happen.
Reactive IT means something has to break before anyone does anything about it. PCe monitors your entire environment — servers, networks, endpoints, security — continuously, around the clock. Our systems detect anomalies, performance degradation, and security events in real time. The majority of issues we deal with are invisible to your team because we catch and resolve them before they escalate. You don’t experience downtime you never knew was coming. Your team keeps working. Your business keeps moving.
24/7/365
Continuous monitoring — every device, every system, every minute
Proactive
Most issues caught and resolved before your team notices anything
Real-time alerts
Security events, performance drops, and hardware warnings — detected immediately
Guarantee 03 — Fixed Pricing
You should know what your IT costs before the month starts — not after it ends.
Break-fix IT billing is designed to be unpredictable — every call, every visit, every fix gets billed separately. Budgeting becomes impossible and your IT costs go up every time something goes wrong. PCe operates on one flat monthly rate that covers everything: unlimited support, monitoring, maintenance, security, and management. No per-ticket charges, no hidden fees, no surprise invoices. You know the number on the first of every month. We’re financially motivated to keep your IT running well — because we don’t make more money when things break.
1 rate
Everything covered — support, monitoring, security, maintenance
$0
Per-ticket charges, hidden fees, or surprise invoices
Predictable
Budget IT like any other business expense — because now you can
Guarantee 04 — Cybersecurity Included
IT without security isn’t IT. It’s a liability waiting to happen.
Most managed IT providers treat security as an optional upgrade — something you pay extra for once you’ve already signed up. PCe includes comprehensive security in every engagement because managing someone’s IT without protecting it is irresponsible. Every client gets centrally managed antivirus, access controls, security patching, threat monitoring, and multi-tiered backup as standard. No upgrade tier. No separate security contract. No decision to make. Your IT and your security are managed by the same team, with complete visibility across both — because that’s the only way to do this properly.
Built in
Antivirus, access controls, patching, and threat monitoring — all standard
$0 extra
No security upgrade, no separate contract, no tier to unlock
One team
IT and security managed together — complete visibility across both
All four guarantees are written into every PCe contract — not marketing claims.
Book Your Free Consultation →Client Testimonials
Trusted by Businesses Across Every Industry
Don’t take our word for it — hear from the companies that have handed their IT over to PCe and never looked back.
The PCe team is simply fantastic.
We have shifted our IT services for our company to PCe from our previous supplier, and their service quality is first class. They took full ownership of our systems and resolved any issues promptly. They are proactive and highly experienced. Even when the problem is from another IT provider, such as software, they are great at supporting our broader team to solve it. I would highly recommend PCe to any company looking for a great IT support team.
Phillip Desrochers
CEO, Multinational Manufacturing
★ 4.8
Google Reviews
Verified
PCe consistency has been the biggest benefit.
We used to have our IT managed by separate companies in each of the cities we do business in. PCe now manages all our locations — consistently, reliably, and with one point of contact for everything.
Cindy R.
Vice President, Assisted Living & Healthcare
We no longer deal with the frustration of day-to-day IT challenges.
We switched our corporate IT services to PCe approximately a year ago and it’s been a great experience. Tickets are closed quickly and accurately. The leadership team meets with us quarterly to provide strategic direction. We couldn’t be happier.
Nicole Rach
General Manager, Oil & Gas Services
They are a pleasure to work with through any tech issues!
Always very happy with the assistance PCe offers. Amazing service overall — every individual I have interacted with has 10/10 customer service. PCe workers are always patient, professional and very personable!
Shaina Dyck
Google Review
The transition exceeded expectations.
We recently switched to PCe and commenced two large projects — a wireless, network and camera installation plus a SharePoint and workstation migration. The transition has been well managed and has exceeded expectations. PCe has been there every step of the way.
Tina Douglas
Google Review
Extremely quick response and resolution for all our concerns.
We have been with PCe since July 2021 when our site first opened. Our teams and departments receive extremely quick response and resolution for all our concerns. PCe team members are very knowledgeable and offer tremendous customer service. I highly recommend PCe Solutions.
Todd Mallen
Operations Manager
PCe is on top of every solution — over a year and still impressed.
It’s been over a year now with my current employer, and I always found PCe on top of every solution. I appreciate their quick response on all tickets and continuous follow up until resolution. Keep up the good work PCe.
Imran Humayun
Google Review
Join hundreds of Calgary businesses who’ve handed their IT to PCe — and never looked back.
Client Success Story
Real Results. Real Business. Real Impact.
See how PCe helped a growing engineering firm go from IT frustration to a forward-looking technology strategy — in under three months.
Beyond IT: Fostering a Positive Workplace with Proactive IT Solutions
Reinbold Engineering faced significant IT challenges after their long-time provider retired, followed by disappointing experiences with vendors that relied on short-term fixes and lacked follow-through. PCe was brought in to modernize their infrastructure with a proactive, scalable approach. Within three months, network upgrades, improved remote office performance, and responsive support led to noticeable gains in employee satisfaction, productivity, and overall office morale.
3 months
To full infrastructure modernization
Measurable
Productivity & morale improvements
Ongoing
Forward-looking strategy & long-term stability
The team has been great to work with; they’re knowledgeable and responsive… there’s something to be said about you get what you pay for.
Peter Teunissen
Chief Financial Officer, Reinbold Engineering
The PCe Difference
Five Reasons Businesses
Choose PCe and Stay
These aren’t values on a poster. They’re the specific ways PCe operates differently from every other IT provider in Calgary.
You get a dedicated IT manager who actually knows your business.
Every PCe client is assigned a dedicated IT manager — one person who knows your systems, your team, your goals, and your history. You’re not dealing with a random technician every time you call. You’re talking to someone who already has context and takes personal accountability for your IT environment.
“The leadership team at PCe meets with us quarterly to provide strategic direction. We couldn’t be happier.”
— Nicole Rach, General Manager, Oil & Gas Services
1
Dedicated IT manager assigned to your account
- Knows your systems inside out
- Quarterly strategic reviews
- Solutions built around your goals
- Personal accountability — not a ticket queue
We fix the root cause. Not just the symptom that got reported.
Band-aid fixes keep your IT provider billing you. Permanent fixes keep your business running. PCe diagnoses the underlying cause of every issue before resolving it — so the same problem doesn’t come back next month, and the month after that, and the month after that.
“They took full ownership of our systems and resolved any issues promptly. They are proactive and highly experienced.”
— Phillip Desrochers, CEO, Multinational Manufacturing
0
Recurring issues once we’ve resolved the root cause
- Root cause diagnosis every time
- Proactive maintenance prevents recurrence
- No incentive to let problems linger
- Flat rate — we profit from stability, not repairs
You’ll always know what’s happening with your IT — in words you actually understand.
IT jargon is often used to obscure, not clarify. PCe explains every issue, every recommendation, and every invoice in plain language — so you can make informed decisions without needing a technical background. When you call, you get a straight answer. When something goes wrong, you get a clear explanation. When we recommend something, you understand exactly why.
“PCe workers are always patient, professional and very personable — they go above and beyond to help explain things.”
— Cole Currie, Google Review
0
Tech buzzwords in our client communications
- Plain-language issue explanations
- Clear invoices — no mystery line items
- Recommendations you can actually evaluate
- Patient technicians who take time to explain
Switching to PCe takes 15 days. Your team barely notices the change.
Changing IT providers sounds disruptive. It doesn’t have to be. PCe handles the entire transition — from auditing your current environment to onboarding your team — behind the scenes. Most clients are up and running within 15 days and report that their team didn’t feel a single disruption. The switch is designed to be invisible. The improvement isn’t.
“The transition has been well managed and supported and has exceeded expectations. PCe has been there with us every step of the way.”
— Tina Douglas, Client
15
Days to be fully onboarded — with zero business disruption
- Full environment audit before day one
- PCe handles vendor transitions
- Team onboarding managed behind the scenes
- No gap in coverage during transition
Your team matters as much as your technology. We treat both accordingly.
IT support is ultimately a people business. The technician on the other end of the phone represents your experience with PCe — and we hire, train, and hold our team accountable for being patient, clear, and genuinely helpful. Your employees shouldn’t dread calling IT. They should know help is coming fast, the person picking up actually knows what they’re doing, and they’ll be treated with respect.
“They are a pleasure to work with through any tech issues we have at my workplace! Amazing service — 10/10 customer service.”
— Shaina Dyck, Google Review
4.8★
Average Google rating from real clients
- Patient, professional technicians
- Your team never dreads calling IT
- Consistent experience across every interaction
- Accountability — we own problems until they’re solved
Everything Your Business Needs Under One Roof
IT That Works Quietly in the Background
So You Don’t Have To Think About It
One partner. One monthly rate. Every service your business needs — managed, monitored, and built around where you’re headed.
Your team stays productive. Your systems stay running. You stay out of it.
Problems get caught and resolved before you ever know they existed.
Most IT providers show up after something breaks. PCe is already watching. We monitor your entire environment around the clock, catch issues early, fix them quietly, and keep your team working without interruption. No unexpected downtime. No scrambling for fixes. No technology standing between you and growth. You get a dedicated IT manager who knows your business, 24/7 monitoring, cybersecurity included, and one flat monthly rate that covers everything.
Less time fighting technology. More time building your business.
Explore Managed IT →Your business keeps running. Your client data stays private. Your reputation stays intact.
A breach doesn’t just cost money — it costs trust you’ve spent years building.
PCe builds layered protection across your systems and your people so when threats evolve, your defenses already have. From your local network to the cloud, every entry point is covered, every employee is prepared, and every risk is managed before it becomes a headline. Cybersecurity is included in every PCe engagement — not sold as an add-on — because managing your IT without protecting it isn’t something we’re willing to do.
Sleep better knowing your business is protected from threats you’ll never have to face.
Explore Cybersecurity →Your technology fits your business — not the other way around.
When your IT is built around how your team actually works, everything runs smoother.
New office opening? Devices to deploy? Network that needs a real fix? Microsoft 365 half-configured and causing problems? PCe handles the IT projects that require genuine expertise — planned properly, executed without disruption, and done right the first time so you’re not revisiting them six months later. Less friction. Fewer workarounds. No more systems that almost do what you need.
The right foundation today means faster growth tomorrow.
Explore Professional IT →When something breaks, expert help is already on the way.
Every minute without a solution costs you — in revenue, in trust, and in team morale.
PCe is available 24/7, 365 days a year. The moment a critical issue hits, you’re not navigating a phone tree or waiting for a callback — you’re talking to a technician who knows your environment and is already working on it. No hold music. No ticket queues. No waiting until Monday morning. Your crisis becomes our problem immediately.
Your business doesn’t stop for emergencies. Neither do we.
Explore IT Support →The right technology in your team’s hands — without the large upfront bill.
Outdated devices slow teams down, create security gaps, and drain time managing replacements.
With PCe, your hardware is always current, always supported, and always matched to how your team actually works — without the capital expense or the headache of managing it yourself. We source, deploy, and maintain the right equipment for your business through our vendor relationships, and as your business grows, your technology grows with it on a predictable monthly rate.
Stop managing devices. Start scaling your business.
Explore HaaS →Your team works from anywhere. Your data is always there when they need it.
Slow systems, lost files, and collaboration bottlenecks cost you time and deals.
PCe migrates and manages your cloud environment so your people work efficiently from any location, your data is automatically protected, and an unexpected outage never turns into a crisis. Public, private, or hybrid — including our Calgary-based private cloud for businesses with compliance requirements. Your data stays in Canada. Your team stays productive from anywhere.
Less downtime. Stronger security. A team that can work from anywhere without missing a beat.
Explore Cloud Services →Your team stays connected — whether they’re in the office, at home, or on the road.
Missed calls and scattered communication tools make your business look unprofessional to clients who matter.
PCe replaces your legacy phone system with a modern cloud-based platform that works from any device — desk phone, laptop, or mobile — with every feature included and no per-line billing surprises. All your locations on one system. CRM integration so every call is tracked. Crystal-clear HD voice quality. And a monthly cost that’s almost always less than what you’re paying now.
Better communication. Happier clients. A lower monthly bill.
Explore VoIP →Your competitors are already using AI. The question is whether yours is actually working.
Most businesses have tried AI tools that promised transformation and delivered confusion.
Abandoned pilots. Unused subscriptions. No measurable results. The problem usually isn’t the technology — it’s that nobody set it up properly, connected it to how the business works, or managed it after deployment. PCe designs, deploys, and manages your entire AI environment so intelligence becomes part of how your business actually operates. Repetitive work gets automated. Better decisions get made faster. Your people focus on work that only humans can do.
Stop experimenting with AI. Start competing with it.
Explore AI Services →IT Solutions Built for Your Industry
Generic IT support isn’t enough when the stakes are this high. We deliver specialized, industry-aligned technology solutions that protect what matters most and keep your business moving forward.
Protecting Patients Starts With Protecting Your Data
In healthcare, downtime isn’t an inconvenience — it’s a risk to patient safety.
PCe Solutions delivers purpose-built IT support that keeps your clinical systems online, your patient records protected, and your staff focused on care — not crashed computers or compliance headaches. From HIA & PIPEDA-compliant infrastructure design to EMR/EHR support and around-the-clock network monitoring, we make sure your technology never gets in the way of delivering great care.
- HIA & PIPEDA-compliant network design & ongoing management
- EMR/EHR system support, integration & optimization
- Encrypted patient data storage & secure communications
- 24/7 proactive monitoring & rapid incident response
- Medical device connectivity & endpoint security
Your Clients Trust You With Their Money. Trust Us With Your Technology.
Financial organizations are among the most targeted — and the least forgiving when things go wrong.
A single breach, hour of downtime, or compliance failure can cost far more than money — it can cost the client trust you’ve spent years building. PCe Solutions provides proactive, compliance-focused IT management that secures your systems at every layer, keeps operations running without interruption, and ensures your firm meets the regulatory standards your industry demands.
- Regulatory compliance support (PIPEDA, OSFI & more)
- Multi-layered cybersecurity & real-time threat monitoring
- Secure remote access & encrypted client communications
- Business continuity planning & disaster recovery
- Zero-downtime infrastructure management
Less Tech Friction. More Projects Delivered On Time.
Engineering teams move fast — your IT infrastructure needs to keep up.
From multi-site project coordination to resource-intensive design software, engineering firms demand high-performance, rock-solid IT environments. PCe Solutions helps you eliminate the technical bottlenecks that slow projects down — optimizing your workstations and workflows in the office, connecting field teams seamlessly, and ensuring your critical project data is always protected and accessible.
- High-performance workstation setup, tuning & support
- CAD, BIM & design software optimization
- Secure large file sharing & cloud collaboration tools
- Reliable on-site & remote connectivity for field teams
- Automated project data backup & version control
Your Clients’ Confidentiality Is Non-Negotiable. Neither Is Ours.
Law firms handle some of the most sensitive information in existence — your IT environment needs to reflect that.
The consequences of a data breach or system failure in a legal setting extend far beyond financial loss — they can compromise active cases, violate client privilege, and put your firm’s reputation at risk. PCe Solutions helps legal organizations build IT environments that are secure by design, compliant by default, and optimized for the way legal professionals actually work — so you can focus on your clients, not your computers.
- End-to-end encryption & role-based access controls
- Secure document management & e-discovery support
- Compliance-ready infrastructure & full audit logging
- Secure remote access for mobile & hybrid legal teams
- Reliable backup systems & rapid data recovery
Don’t see your industry? We work with businesses across every sector — let’s talk about what your team needs.
Book a Free Consultation →Cybersecurity & Managed IT Services That Drive Success
Your technology stays reliable. Your data stays protected. Your business stays focused on growth.
Where to Begin
The Technology We Use to Protect and Run Your Business
PCe doesn’t resell whatever a vendor is pushing this quarter. We work with a carefully selected group of best-in-class technology partners — tools we’ve tested, trust, and deploy for our own clients every day. When you work with PCe, your IT environment is built on platforms that industry leaders rely on, supported by vendor relationships that get you faster resolution and better pricing than you’d find going direct.
See How PCe Solutions Works — In under 2 Minutes
Not sure if managed IT is right for your business? This short video explains exactly what we do, how we do it, and why Calgary businesses trust PCe to keep their technology running.
Ready to see what this looks like for your business?
Book Your Free 30-Min Strategy CallNo obligation · Response in under 30 minutes · Free IT assessment included
Field Notes: IT & Security
Let’s Figure Out What Your IT Should Actually Look Like.
Tell us about your business and the problem you’re trying to solve. A real PCe expert will review your message and respond quickly — with a straight answer, not a sales pitch.
Your IT Should Be the Last Thing You’re Thinking About.
Let’s make that happen. Tell us about your business and we’ll show you exactly what PCe looks like for a company like yours.
Calgary, AB
500-5940 Macleod Trail SW
Calgary, AB T2H 2G4
403-879-8643
