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Quick facts about virtualization and the cloud

Quick facts about virtualization and the cloud

Virtualization and cloud computing are sometimes mistaken as one and the same, causing much confusion. For the record, virtualization is different from cloud computing, but these two technologies usually overlap. Virtualization Imagine a company with five servers, each assigned a single task such as storage, email, etc. If there were a spike in email traffic, […]

Best practices to maximize your CRM

Best practices to maximize your CRM

Customer relationship management (CRM) software can add value to your business in many ways. Next to being a very important sales improvement tool, CRM software strengthens your company’s professional image in the market. However, not all CRM users utilize the software a hundred percent. Here’s what you can do with CRM to get the job […]

Phishing through VoIP: How scammers do it

Phishing through VoIP: How scammers do it

Many businesses nowadays are well-armed against email-based phishing scams, which is why scammers have moved over to VoIP (Voice over Internet Protocol) scams. Through “vishing scams,” hackers can pretend to be bank representatives and convince your employees to provide confidential financial details via a seemingly innocuous VoIP call. Take a look at why vishing is […]

What is Single Sign-On and who is it for?

What is Single Sign-On and who is it for?

An average enterprise uses over a thousand cloud services. Even if small businesses use just a few dozen apps, securely managing account logins is still a huge problem for both users and administrators. Single Sign-On (SSO) is an excellent solution to this issue, so let’s dive into how it works. What is SSO? Single Sign-On […]

Breathe new life into your old PC

Breathe new life into your old PC

Don’t be so quick to dump that old computer! Despite being slow, clunky, and prone to crashes, your old desktop or laptop might just be perfectly usable — after a few light upgrades that will breathe new life into it and enable you to use it for other computing needs. As mentioned, you have to […]

Here’s how you can manage Google reviews

Here’s how you can manage Google reviews

More consumers are now turning to online reviews to help in their buying decision process. With Google reviews, you can enhance your online presence by making sure your business ranks well in search engine results pages (SERPs). Here’s what you need to know to make that happen.   How Google changed search results Google now […]

Will you put UPS in your network equipment?

Will you put UPS in your network equipment?

When a power outage occurs, smart business owners use an emergency power system to keep workstations from suddenly shutting down. This prevents data loss and keeps computers operational. Connecting your networking equipment to an uninterruptible power supply (UPS) system will also keep your employees productive during a power outage. UPS for network equipment UPS systems […]

Benefits of using a VPN

Benefits of using a VPN

While using a virtual private network or VPN isn’t a silver bullet to online privacy threats, it still offers crucial security benefits, especially if any part of your day involves using unsecured channels such as public Wi-Fi. Given its importance, how do you pick the right one and what factors do you need to consider? […]

Which is better, Hangouts or Skype?

Which is better, Hangouts or Skype?

Many online collaboration tools are coming up with improved features for online communication. These include Microsoft’s Skype for Business and Google’s Hangouts Meet. Both are used for video calling, group chat, private chat, and file and image sharing. Despite these similarities, you may prefer one over the other. Calling features Hangouts and Skype both offer […]

Work smarter with Microsoft’s Workplace Analytics

Work smarter with Microsoft’s Workplace Analytics

Did you know that Microsoft has Workplace Analytics, a program that allows managers to assess the productivity of their staff using data gathered from email, documents, calendar, and other Office 365 applications? It’s an improvement over MyAnalytics, which only allowed employees to view their own data. Now managers can also access their employees’ data for […]